![]() One other important benefit of HubSpot is that, overall, has a lower total cost of ownership. HubSpot CRM starts with a free version (freemium plan) that includes up to 1,000,000 contacts and a number of essential features for startups and small businesses : email marketing, live chat (and a chatbot builder), forms, landing pages, and meeting scheduler software.įor growing businesses and enterprise-level companies, that need more complex features, HubSpot includes sales custom objects, engagement software, CPQ tools, and powerful sales analytics. HubSpot is, at core, an all-in-one CRM that is designed to adapt and grow, as the business grows. HubSpot is our top choice for a Salesforce alternative because it combines power and ease-of-use. HubSpot Sales is a cloud-based customer relationship management (CRM) platform with Marketing Hub, Sales Hub, Service Hub, and CMS Hub software applications that help scaling companies grow better. Here are the top Salesforce Alternatives you can choose to use: 1. Additionally, you should look into the additional costs that customization, support, and using add-ons for your CRM may incur. You should consider something that is within your budget. Also, you need to consider a software solution that is scalable as your business expands.Ĭost is another important factor that you should consider when choosing a CRM tool. Your CRM platform must allow you to effectively organize leads, visualize deals, and manage your sales process. Does it have an intuitive user interface? Can you navigate it on your own or would you be needing the help of an IT specialist? One major factor you should consider when picking out a CRM is how easy it is to use. ![]() Based on the users’ feedback available online, here are the aspects that you should consider: While this article doesn’t aim to cover all aspects of purchasing a CRM, I do however want to make sure it highlights the most important aspects to look for in a Salesforce alternative. You have to make sure you ask the right questions before making a decision that will potentially impact your business for at least another year. What to look for when choosing a Salesforce alternative?Ĭhoosing the right CRM for your business is a big project. But before we dive into that, we will be walking you through some of the factors you should consider when choosing a Salesforce alternative. We’ve created a list of some of the best Salesforce alternatives that are more affordable and have similar enough capabilities to help you manage your sales and marketing. To get advanced and timely support, you’ll have to pay additional charges.Īre you also looking for an alternative to Salesforce? If so, you’re in the right place. Feedback can be very slow and you might have to figure things out on your own if you encounter any difficulties. You pay more for support than with other CRMs: Salesforce falls short in its customer service.You might need to hire an in-house Salesforce admin or an outsourced Salesforce service provider. And even after that, there is no guarantee you’ll be able to use all software features. You’ll need to complete a series of lengthy introductory courses. It has a steep learning curve : Learning how to use Salesforce effectively can be very difficult.Additionally, users often complain about the lack of clarity in Salesforce’s pricing models. Small or medium-scale businesses with a limited budget may not be able to afford it. It is expensive : One of the biggest drawbacks of using Salesforce is that it is on the high-end for many companies.Therefore, you don’t need to worry about migrating to another CRM as your revenue increases, and as your business grows.Īlso, here is why many SMBs and large companies are looking for alternatives: It is scalable : Another main advantage of Salesforce is that it can handle a growing number of customers.Powerful third-party integration : Salesforce integrates with a wide range of third-party tools like Zapier, Outlook, Jira, and ActiveCampaign.And with these programs, you streamline marketing, sales, and customer relationship management for better conversion and sales productivity. Ample in-house programs : Salesforce provides access to a wide range of business programs (like Sales Cloud or Service Cloud).Here is why many companies chose Salesforce in the first place: Aside from that, maintaining your Salesforce CRM will also incur additional charges. However, although Salesforce has tons of powerful features, it is heavy on the pocket, and not every business can afford it. This is because it helps companies to study their customers’ behavior and optimize their outreach to fit those behavioral patterns. Whenever it comes to adopting a customer relationship management (CRM) platform, Salesforce is most likely on top of the list for many.
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